Terms
Operational description of this website as built. Last updated 27 August 2026.
Draft — attorney review still required
Estimates
The number you see after the quote questions is an estimate based on what you told us. It is not a completed purchase until we inspect the phone and you have accepted the final offer (a matching inspection confirms the original estimate as the final offer).
Estimates expire 7 days after they are issued, unless that setting is changed. An expired estimate is not honoured as a live price; we requote.
Inspection, revised offers, and returns
When the phone arrives we inspect it against your answers. If it matches, we proceed to payment of the confirmed amount. If it differs, we show a revised offer with a customer-facing reason for each change. Internal notes are not shown to you.
You accept or decline a revised offer through a unique link we email. That link is tied to one quote, expires after 7 days unless settings change, and can be replaced by us (which invalidates the old unused link). Declining asks us to return the phone. Returning the phone is a normal outcome.
Devices we cannot buy
We cannot purchase a device you do not own, that has payments left in a way we will not take, that has been reported lost or stolen, that remains locked to an account or organisation, or that we cannot verify as clear to resell. If such a device reaches us we will return it.
Your data on the device
Back up anything you want to keep and follow the shipping instructions. Do not factory-reset the phone before inspection unless we ask you to; we still need to check battery health, Activation Lock, and that the device works. Phones we purchase are erased before resale.
Shipping
Prepaid shipping may be offered. Labels are created outside this application and then recorded here (carrier, tracking, dates). You can see tracking on your quote page after a label has been sent to you. Inbound shipping cost is not shown to you. Local drop-off is off unless we enable it in settings.
Return shipping is recorded the same way if you decline a revised offer. Who bears the risk of loss while a device is with a carrier is not assigned by this software and must be stated after legal review.
Payment
After an offer is accepted we ask you, through a unique payout link, where to send payment. Enabled methods may include PayPal, Venmo, Zelle, check, or other. You confirm the method, a masked view of the destination, and the accepted amount before we save it. We pay by hand; this site does not connect to payment APIs. We record payment when it has been sent. How quickly a method posts, and any method limits, are not guaranteed by this application and must be confirmed as business terms with legal review.